
Optimize business management, reduce costs, and make faster decisions with the intelligent and flexible ERP.
Rely on the protection of the cloud and the power of AI for precise and integrated management of all business departments—from sales to administration to the supply chain.

Trusted by over 40,000
small and medium-sized enterprises
all over the world!

Recognized as
“Best ERP” in 2024
from Forbes Advisor

Unlock new opportunities with Business Central
Business Central: the ERP that guides your success


Discover the true potential of your company with Business Central
With Business Central, you can say goodbye to fragmented processes and make way for integrated and fluid management. Here’s how all this translates into practice.
Complete financial management
- Integrated accounting: keep sales, purchases, and cash flows under control in a single environment, minimizing errors and manual reconciliations.
- Faster accounting close: automate recording and balance processes, speeding up month-end close.
- Cash flow forecasting: thanks to artificial intelligence, analyze the company’s financial situation and forecast cash flow with greater precision.
Control of production and operations
- MRP (Material Requirements Planning): optimize material procurement and reduce warehouse waste.
- Bill of materials and work cycle management: organize production processes more efficiently and monitor production phases in real-time.
- Production efficiency: create orders, manage subcontracting and assembly activities, using structured bills of materials.
Job and project management
- Resource planning: schedule activities based on capacities and actual sales.
- Job cost control: use activity sheets to monitor and optimize cost calculation.
- Business intelligence for profitability: make strategic decisions based on project and job order performance in real-time.
Sales and customer relationship management
- Simplified pipeline: monitor every sales opportunity, from the first inquiry to closure, to ensure even more satisfying purchasing experiences.
- Advanced customer insights: integrate CRM data and get a unified customer view, improving customer service and loyalty.
Supply chain optimization
- End-to-end traceability: monitor orders, shipments, and warehouse, always having a clear overview of inventory.
- Advanced stock management: thanks to business intelligence tools and the use of barcode scanners, optimize stock reordering and reduce waste or shortages, based on constantly updated data.
- Automation of suppliers, e-commerce, and returns : manage purchases, online sales, and return procedures in an integrated way, reducing order fulfillment times and ensuring smoother workflows.
Real-time analysis and reporting
- Customizable dashboards: visualize the most relevant KPIs and make quick, informed decisions.
- Compliant and detailed reports: generate audits and structured reports to comply with regulations, sharing them with your team in a few clicks.
Service process simplification
- Service planning: schedule calls and set up service orders.
- Monitoring available materials: keep track of spare parts and supplies.
- Customer service optimization: assign staff based on skills and availability for consistently efficient support.
Collaboration and Microsoft integration
- Complete business vision: leverage Power BI and Excel for in-depth and strategic analysis of business data.
- Microsoft 365 and Teams: work connected and share documents and data in real-time, simplifying communication between departments.
- Power BI: transform complex data into immediate insights, to gain a strategic vision and make fact-based decisions.

Innovio and Business Central: together, we build the future of your company
Facing digital transformation might seem complex and even a bit daunting, but with the right support, every change becomes a launch pad.
We provide you with transversal skills, a collaborative approach, and customized solutions, so you can make the most of Dynamics 365 Business Central’s potential.
We are here to listen to your needs, accompany you through every phase of this innovation, and build a more competitive and cutting-edge future for your company together. Because your success is also ours.

The answers you’re looking for: FAQ on Microsoft Dynamics 365 Business Central
Business Central is the evolution of NAV and offers enhanced functionalities, a more modern interface, and native integrations with Microsoft 365 services. Furthermore, it is also available in the cloud, to guarantee greater flexibility and continuous updates.
My Microsoft Dynamics NAV installation have customizations, will I lose them when switching to Business Central?
You can keep your customizations: when we start an upgrade project to Business Central, we study and consider every customization of Microsoft Dynamics NAV.
How does data migration from NAV to Business Central happen?
The migration follows an analysis phase, data cleaning and import, and finally testing. We support you every step of the way, to minimize downtime and ensure the correctness of information.
Can I use Business Central in on-premises mode?
Absolutely yes. You can choose between a cloud, on-premises, or hybrid solution, based on your company’s needs and security policies.
Is it also suitable for small and medium-sized businesses?
Yes, Business Central has been designed to be flexible and scalable, so it’s perfect for both startups and more structured companies. You can start with essential features and add modules as you grow.
Can I add specific functionalities for my industry?
Certainly. Business Central offers a wide marketplace of extensions and vertical add-ons, developed by Microsoft and its partners, to meet sectoral needs or particular processes.
Does Microsoft Dynamics 365 Business Central integrate with other Microsoft tools?
Yes, integration with Microsoft 365, Teams, Power BI, and other Microsoft solutions is native. This way your business processes are always synchronized and you can work in a single ecosystem.
How long does it take to implement Business Central?
The times depend on the complexity of the project. On average, for a standard project, without significant customizations, times can vary from 4 to 12 weeks; for a tailor-made project, which requires in-depth analysis and therefore customized solutions, implementation times can extend from 6 to 18 months. With a personalized approach, you reduce risks and ensure a smooth transition.
Is Business Central available in my country/region?
Business Central is available in over 160 countries. New countries/regions are added quarterly thanks to Microsoft’s localization.
How to manage electronic invoicing with Microsoft Dynamics software ERP Business Central?
We offer an integration app with primary authorized intermediaries for the transmission and management of electronic invoices, each with specific characteristics to be evaluated during the project phase.
How is data security managed?
Microsoft adopts high security and compliance standards, including encryption and automatic backups. You can define granular roles and permissions to protect your company’s sensitive information.
How does Innovio implement Business Central?
The Business Central implementation process with Innovio is entirely customized to meet your company’s specific needs. The path is articulated in these fundamental phases:
- Solution demo with Innovio PMs
- Tailor-made analysis of business processes to identify Business Central customization needs
- Sharing of the analysis
- Start of implementation
- Development of any customizations
- Configuration of business processes
- Data migration
- Testing and review phase
- Initial training for using Business Central
- Support during go-live
- Start of support/training service
What kind of support and training are included?
You’ll receive personalized training, updated documentation, and continuous assistance service, so you can make the most of Business Central’s potential from day one.
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